Contact Technical Support.If you need help with your software, then please use the Contact Technical Support link above to receive prompt assistance from our technical support team. None of the above answers my question.Problems when Purchasing or Attempting to Register.Frequently Asked Questions (for all pre-download, features and sales questions). More purchase, registration or related problems.Registration code not accepted after software reinstallation.Registration code is not accepted on first installation.Registration code has not been received.When I load files into Switch and FreeDB is selected, no song or artist information is shown Purchase or Registration Problems Plus.The file conversion time is taking too long.Switch will not open or play my file(s) properly.Switch wants to connect to the internet, are you collecting information about me?.Switch sometimes doesn't convert my files completely.Switch crashes every time I convert a file on my Mac.I receive an error when trying to convert a playlist.How do I convert my files to a different folder or drive but still preserve the same folder structure?.dss file on my Mac? General Support Questions
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